Doctorlink e-consultation system –

Dove Valley Practice would like to invite you to join DoctorLink. https://app.doctorlink.com/dovevalleypractice/register

We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can:

  • Access advice
  • Book appointments online
  • Request Repeat Prescriptions
  • Request Fit/Sick Notes

For all urgent appointment, we ask that you undertake a symptom assessment through DoctorLink.

The symptom assessment will ask you a number of questions to help to identify your problem.

The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.

If your outcome indicates that an appointment is required at your GP Practice, you simply click on the “book an appointment” button and book your appointment directly.

If no appointments are available, you will see a “request an appointment” button, please click this.

Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).

The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.

The met office has issued an amber warning of extreme heat. Please look out for the young, old and vulnerable, including those with underlying health issues. If you need medical advice for heat related illness, call NHS 111 or visit nhs.uk/heatwave for more information.

Please note The Dove Valley Practice will be closed on;

Monday 29th August 2022

Monday 26th December & Tuesday 27th December 2022

Monday 2nd January 2023

Friday 7th April 2023

Monday 10th April 2023

Monday 1st May 2023

If you need medical assistance between 8am – 4pm please telephone 01226 242419, outside of these times please telephone 111 or in an emergency please telephone 999. Thank you.

12th August 2022

For information about the covid-19 vaccination booster programme you can visit www.nhs.uk or www.gov.uk for information. Thank you.  

ALL VISITORS TO OUR SURGERIES SHOULD CONTINUE TO WEAR A FACE COVERING AND RESPECT SOCIAL DISTANCING, THANK YOU

Unless you have been advised to come to surgery by a GP, you should not enter our premises. PLEASE CONTINUE TO ‘PHONE US INSTEAD.

All prescriptions will be sent electronically to a nominated chemist. PLEASE RING US IF YOU NEED TO ORDER YOUR MEDICATION, DO NOT COME TO THE SURGERY OR YOU CAN POST YOUR REQUEST.

For covid-19 vaccination information/booking please see www.nhs.uk or ring 119

If you think you may have symptoms of the coronavirus please ring 111 for advice.

Do not go to a GP surgery, pharmacy or a hospital. 

Use the NHS 111 online coronavirus service if:

• you feel you cannot cope with your symptoms at home

• your condition gets worse

• your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

Recent Government announcements have stated that GPs are expected to ‘clinically prioritise’ their services to ‘free up’ capacity to support the vaccine campaign, alongside critical appointments such as cancer and urgent care. This might mean that routine appointments are postponed. Please be patient as this is unavoidable and our team are following Government guidance.