Doctorlink e-consultation system

Dove Valley Practice would like to invite you to join DoctorLink. https://app.doctorlink.com/dovevalleypractice/register

We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can:

  • Access advice
  • Book appointments online
  • Request Repeat Prescriptions **coming soon
  • Request Fit/Sick Notes **coming soon

For all urgent appointment, we ask that you undertake a symptom assessment through DoctorLink.

The symptom assessment will ask you a number of questions to help to identify your problem.

The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.

If your outcome indicates that an appointment is required at your GP Practice, you simply click on the “book an appointment” button and book your appointment directly.

If no appointments are available, you will see a “request an appointment” button, please click this.

Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).

The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.

Patient notice

We politely request that patients do not telephone the surgery to ask about covid vaccinations as this ties up the already busy lines. When we receive supplies we will be contacting eligible patients to offer them an appointment. Thank you for your patience.

Unless you have been advised to come to surgery by a GP, you should not enter our premises. PLEASE PHONE US INSTEAD. All prescriptions will be sent electronically to a nominated chemist. PLEASE RING US IF YOU NEED TO ORDER YOUR MEDICATION, DO NOT COME TO THE SURGERY OR POST YOUR REQUEST.

Please note The Dove Valley Practice will be closed on;

Monday 3rd May 2021

Monday 30th August 2021

Monday 27th December 2021-Tuesday 28th December 2021

Monday 3rd January 2022

Friday 15th April 2022

Monday 18th April 2022

If you need medical assistance between 8am – 4pm please telephone 01226 242419, outside of these times please telephone 111 or in an emergency please telephone 999. Thank you.

Unless you have been advised to come to surgery by a GP, you should not enter our premises. PLEASE PHONE US INSTEAD. All prescriptions will be sent electronically to a nominated chemist. PLEASE RING US IF YOU NEED TO ORDER YOUR MEDICATION, DO NOT COME TO THE SURGERY OR POST YOUR REQUEST.

If you think you may have symptoms of the coronavirus please do not come to the surgery, instead ring 111 for advice. Please see the website below for further details. https://www.nhs.uk/conditions/wuhan-novel-coronavirus/

Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you’re staying at home.

Use the NHS 111 online coronavirus service if:

• you feel you cannot cope with your symptoms at home

• your condition gets worse

• your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

We have started our covid-19 vaccination programme. It is difficult for us to say when we will be offering vaccination appointments as this depends on the deliveries and stock availability. Please be assured that as soon as we have stock available we will be contacting our eligible patients to invite them to attend for a vaccination.